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For Our Insureds...

Are you insured by one of our clients? Did you get a letter from our firm about a case that involves you? Hiday & Ricke has been handling subrogation matters since 1986. The process can be a little confusing, and this part of our website is intended to help you understand how it works.

        These are the steps that most of our cases go through:

  • You are in an accident that is the fault of the other party. You are insured but the other guy is either not insured or has too little insurance. (You would be surprised how many people in Florida are un or under insured).

  • Our client (the insurance company) pays your claim (according to your policy agreement), less your deductible.

  • Our client then tries to recoup their money from the other party, often a very difficult task

  • If they are not able to collect, the insurance company hires our firm.  The idea is that if we sue the person that caused the accident (and sometimes other people involved in the accident) the insurance company (and you) can get repaid for the damages caused by the accident.

  • Once the new case comes in from the insurance company, we send you a letter alerting you to the fact that we are now involved in the case and offering you an opportunity to have us attempt to recover the damages that are covered by your policy.

  • This notification is not a solicitation, but a courtesy, to make sure that you are fully informed.

  • We then contact any other carrier that may be present and make every attempt to resolve the matter without litigation. In many cases these efforts are successful, and any funds collected are remitted to the insurance company.

  • The insurance company will then later contact you and send you a check for whatever portion of the recovery is reimbursable to you, pursuant to the terms of your policy.

  • In the event that the case must go to litigation, you will be notified so that your claim is pursued. If you have an attorney already in regard to the claim that is fine with us and we will be happy to fully cooperate with your counsel of choice.

  • If you agree to have us handle your part of the claim by returning the package that we provide to you, you then become our client, just like the insurance company.

  • The next step is for us to go to court. We file suit, do our best to serve the other party and go from there.

  • If the case proceeds, we will contact you and keep you informed regarding our need for you as a witness. If the case goes to trial, we will need you to testify. We will carefully and completely prepare you for this process, which is actually fairly quick and painless.

  • Once the case is concluded the Court will enter a judgment, usually in your favor.

  • We then use the power of the judgment to take further steps to collect the debt.

  • At any point in this process, we may collect the debt. When we do, the funds are paid to the insurance company, and they promptly pay you the appropriate amount.

Would you like to know more? Feel free to email or call us anytime for further details about your case. We have a special phone number set up just for your calls. It is 904-363-2769.

If you have a claim that is covered by FIGA (Florida's state guaranty fund), you can learn more about how to file a claim at http://www.figafacts.com/.

NOTE: If your address or other contact information should change, please inform us at your first opportunity so we can stay in touch.